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Important patient information regarding COVID-19

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Who we are

As one of Australia’s largest Dental Service Organisations, Primary Dental supports affordable family dental care and empowers independent dental practitioners with everything they need to provide quality dentistry to their patients without getting tied down in practice administration.

Part of the ForHealth Group, we are part of a large network of healthcare services. We work alongside these services to provide holistic and collaborative solutions to your family’s health care needs. We truly believe that integrated care fosters innovation and learning, and most importantly, delivers better health outcomes for patients.

Practitioners are supported to run their own practice under the Primary Dental brand and have access to infrastructure and services such as marketing, receptionists, dental nurses and other administrative services so they can spend their time caring for their patients and enjoying a quality work life balance.

Our Values: 10 things that make us tick.

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Accessibility

Accessible health at our heart
We aspire to be Australia’s first choice service provider for healthcare practitioners and their patients. ForHealth Medical and Dental practitioners conduct more than 7 million patient consultations every year.

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Excellence

Good Dentistry is good business
When Primary Dental practitioners put clinical excellence, autonomy and lifetime care first, we know that everything else will follow.

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Family

We treat patients like family
Every patient could be our mum, dad, partner, sibling or child and we want the patient experience to reflect this; and we will continually strive to improve it.

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Collaboration

Teaming For Health
Quality and continuity of care can only be delivered through effective collaboration between independent practitioners and an aligned support team.

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Camaraderie

People are our lifeblood
We are part of a team of over 3,500 people with independent doctors, dentists, allied health practitioners and our frontline Medical and Dental Centre workforce at the helm. This community is our lifeblood.

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Community

We love local
Our local communities are also central to our business. We know that all practices are unique and the best results come when we focus on the needs of the local
community.

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In it to together

Internally we are also one family. There is no “us vs them”. Independent practitioners, medical centre colleagues and the support team are all “us”.

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Every step counts in a race

We will become a high-performance culture, move with agility, reward courage and invest from the outset (both in our people and our business).

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It is personal

When we take things personally we take true ownership and act like founders.

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R.E.S.P.E.C.T

It doesn’t cost anything to be kind, presume trust and show respect. If this doesn’t happen, call it out and we will be closer for it.

What to expect from your first dental visit

If you have a dental emergency, general enquiry or feedback on your experience with Primary Dental please email the centre at support@primarydental.com.au. Please include your name, contact number, centre/suburb and email address if you wish to receive a response from us. To review our Privacy Collection Statement, please click here.

Emergency suppport

If you have a dental emergency, general enquiry or feedback on your experience with Primary Dental please email the centre at support@primarydental.com.au. Please include your name, contact number, centre/suburb and email address if you wish to receive a response from us. To review our Privacy Collection Statement, please click here.

Any questions?


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Request a call back!

Dental services under CDBS is provided by all dentists in the Primary Dental Network.

By submitting your details, our friendly staff will get in touch with you and check if your child is eligible for the Child Dental Benefits Schedule

We accept all health funds.

Every Primary Dental location has a preferred provider of one or more major health funds.

  • bupa
  • cbhs
  • defence
  • ahm
  • medibank
  • smile