Privacy

PRIVACY POLICY

Idameneo (No. 123) Pty Ltd (ACN 002 968 185) ("Idameneo") is subject to the Privacy Act
1988 (Cth) (as from 21 December 2001). This document sets out Idameneo's Privacy Policy.

Health service providers are independent

Idameneo is in the business of medical centre management. Idameneo does not provide
health services to any individual or hold itself out as doing so. In conducting its business
Idameneo makes its premises available to health service providers and supplies non-health
services to those health service providers. The health service providers and Idameneo are
not partners and are not in an employee-employer relationship and each health service
provider, in providing health services and doing other things, is at all times an independent
contractor and not doing so as the servant or agent or otherwise on behalf of Idameneo.

Patient records

As part of the arrangements between Idameneo and health service providers in medical
centres managed by Idameneo, all patient records are the property of Idameneo (and not the
property of either the patient or the health service provider). This requirement assists, if the
need arises, other health service providers in the medical centre in continuing the
management of a patient?s needs.

What type of personal information is collected and how is it collected?

Idameneo collects personal information, such as your name, address, date of birth, contact
numbers, and Medicare number. Commonly this is collected by a clerical employee of
Idameneo, such as a receptionist. Other personal information, particularly health
information, is collected by the independent health service providers in a medical centre and
recorded on the patient records that belong to Idameneo. Sometimes health information is
received, and placed on those patient records, from health service providers who are
external to the medical centre. Examples of this are records of specialists or pathology
reports.

Purposes of having your personal information

The importance of health service providers sharing personal information about a patient,
during the provision of health services to that patient, is widely accepted by the community.
In the health sector, the flow of personal information usually occurs in accordance with
concepts such as sharing within the "treating team" or on a "need to know basis". Under
this approach health service providers share necessary information to deliver optimum
patient care. For such health service providers, the use and disclosure of personal
information is already bound by codes of practice of their professions.
Idameneo's purpose in holding your personal information (including health information) is:

Provision of health services to you

to enable that information to be available to those health service providers (whether
in the medical centre or external to it) who need access to the information in order
for such health service providers to provide health services to you; and
Administration

to enable Idameneo to charge, bill and collect fees, on behalf of health service
providers, in respect of the health services those health service providers provide
you; and
to enable Idameneo to charge, bill and collect fees from health service providers in
respect of the non-health services Idameneo provides to those health service
providers; and
to enable Idameneo to gain an understanding of the types of health services, in
general, that are needed by patients at large so that the health services available at a
medical centre keep meeting patient needs; and
to enable Idameneo to implement management functions in respect of the medical
centre, including service-monitoring, quality assurance activities, complainthandling,
planning, evaluation and accreditation activities; and
Regulatory purposes

to fulfil all legal and other regulatory requirements of Idameneo, including
disclosure to a court or similar body, lawyers or insurers, where court or similar
proceedings are on foot or anticipated ; and
to hold patient records available for health service providers where they are
required to maintain such records under legal and other regulatory requirements.
Disclosure of personal information

Idameneo will not disclose your personal information to any third party, except in the
following circumstances:

it is for the purpose of provision of health services to you, as described above; or
it is for a regulatory purpose described above; or
it is otherwise required by law.
How you can access your personal information

On request, you may have access to your personal information held by Idameneo, except in
circumstances where access may be denied under the Privacy Act or other law. Examples of
these circumstances are:

where providing access will pose an unreasonable impact on the privacy of another
individual; or
where your request for access is frivolous or vexatious; or
where the information relates to existing or anticipated legal proceedings between
Idameneo and you, and the information would not be accessible by the process of
discovery in those legal proceedings; or
where providing access would be unlawful, would pose a threat to the life or health
of an individual, may prejudice an investigation of possible unlawful activity, may
prejudice enforcement of laws, or denying access is specifically authorised by law.
To make a request for access to your personal information, please contact the Privacy Officer
of Idameneo (contact details below). Idameneo will endeavour to acknowledge a request for
access to personal information within 14 days and provide the information requested within
30 days.

If access is provided to you as the result of a request, you will be charged a fee for costs
incurred in providing access to that information.

If access is denied Idameneo will provide you with reasons for its decision.

How you can correct your personal information

If you believe that the personal information Idameneo holds about you is inaccurate,
incomplete or not up-to-date please, let Idameneo know. Provided Idameneo agrees with
you, Idameneo will correct it. In the case of health information you allege is incorrect,
Idameneo will consult relevant health service providers about the matter. If Idameneo does
not agree with you, Idameneo will place a statement of what you allege is correct where that
information is kept and accessed.

Currency of this Privacy Policy

Idameneo reserves the right to change this Privacy Policy at any time. The varied policy
terms will be made available to all patients at the reception counter of the medical centre.
They will apply to each patient from the date that patient next visits the medical centre after
the new policy was made available. You accept that by doing this, Idameneo has provided
you with sufficient notice of the variation and agree you will be provided with no separate
notification.

This Policy was last published on 7 May 2004.

How to contact us

If you have any queries or complaints with regard to our collection, use or management of
your personal information, please contact:

Privacy Officer
Idameneo (No 123) Pty Limited
30 - 38 Short Street
Leichhardt NSW 2040
AUSTRALIA